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Terms and Conditions
Welcome to Midnight Owl Cravings! These Terms and Conditions outline the rules and regulations for the use of our website, located at midnightowlcravings.net.
By accessing this website, we assume you accept these Terms and Conditions in full. Do not continue to use Midnight Owl Cravings' website if you do not agree to all the Terms and Conditions stated on this page.
1. Website Usage
1.1 Eligibility
This website is available to all users who comply with these Terms and Conditions, regardless of age or other restrictions, provided that usage complies with applicable laws.
1.2 User Responsibility
2. Intellectual Property
2.1 Ownership
All content on this website, including but not limited to text, graphics, logos, images, recipes, and software, is the property of Midnight Owl Cravings, LLC, or its licensors and is protected by copyright and trademark laws.
2.2 Restrictions
You may not:
3. Product Information
Midnight Owl Cravings makes every effort to ensure the accuracy of product descriptions, pricing, and availability. However, we reserve the right to:
4. Orders and Payments
4.1 Orders
4.2 Payments
5. Delivery and Shipping
5.1 Delivery Areas
Delivery services are currently limited to specified locations. Please check the delivery zones on the website for updates.
5.2 Delivery Timelines
While we strive to deliver within the estimated timelines, unforeseen delays may occur. Midnight Owl Cravings is not liable for delays due to circumstances beyond our control.
6. Refunds and Cancellations
6.1 Refund Policy
Refunds may be issued for incorrect or damaged items. Please contact us within 48 hours of delivery with proof of the issue.
6.2 Cancellations
Orders may be canceled within 2 hours of placement. Cancellations outside this window may not be refunded.
7. User Accounts
8. Privacy
Our use of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.
9. Limitation of Liability
Midnight Owl Cravings, LLC, and its affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, including but not limited to loss of data or profits.
10. Changes to Terms
Midnight Owl Cravings reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms and Conditions shall be resolved exclusively in the state or federal courts located in Virginia.
12. Force Majeure
Midnight Owl Cravings shall not be held liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, power outages, and internet disruptions.
13. Indemnification
You agree to indemnify, defend, and hold harmless Midnight Owl Cravings, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or in any way connected with your use of the website, violation of these Terms and Conditions, or any applicable laws.
14. Third-Party Links
Midnight Owl Cravings' website may contain links to third-party websites. These links are provided for convenience only, and Midnight Owl Cravings has no control over and is not responsible for the content, policies, or practices of any third-party websites. Accessing these sites is at your own risk.
15. Limitation of Warranty
Midnight Owl Cravings provides the website and its content "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
16. Compliance with Local Laws
Midnight Owl Cravings does not guarantee the website or its content complies with local laws outside the United States. Users are responsible for ensuring their use complies with any applicable laws in their jurisdiction.
17. Accessibility Statement
Midnight Owl Cravings is committed to ensuring accessibility for all users. If you encounter any issues accessing content on this website, please contact us at support@midnightowlcravings.net, and we will make reasonable efforts to address your concerns.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Midnight Owl Cravings, LLC
Email: info@midnightowlcravings.net
Phone: 757-713-5839
By using this website, you agree to these Terms and Conditions.
Returns and Refunds Policy
At Midnight Owl Cravings, we take pride in delivering fresh, high-quality products to our customers. Please review our Returns and Refunds Policy to understand how we handle these requests.
1. Return Policy
Due to the perishable nature of our products, we do not accept returns. If you are not satisfied with your order, please contact us, and we will work to resolve the issue to your satisfaction. Resolution options may include replacements, store credit, or other measures at our discretion.
2. Refund Policy
Refunds may be issued under the following circumstances:
2.1 Incorrect or Damaged Items
If you receive incorrect or damaged items, please contact us within 48 hours of delivery with proof of the issue (e.g., photographs). We will verify the claim and process a refund or replacement as appropriate.
2.2 Missing Items
If an item is missing from your order, notify us immediately upon delivery. We will investigate the issue and take corrective action, which may include a refund or delivery of the missing item.
3. Refund Processing
Refunds will be processed back to your original payment method within 5-7 business days after the claim has been verified. Midnight Owl Cravings reserves the right to refuse refund requests if:
· The claim cannot be verified.
Contact Us
If you have any questions or concerns regarding your order, please reach out to us:
Midnight Owl Cravings, LLC
Email: info@midnightowlcravings.net
Phone: 757-713-5839
Our team is here to assist you and ensure your satisfaction with our products.
Midnight Owl Cravings
Copyright © 2024 Midnight Owl Cravings - All Rights Reserved.
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